|  | | | | | | | MDCgroup, is a recognized technology and market leader in the field of Mechanical Computer Aided Design (MCAD) for the discrete and non discrete manufacturing industry. We represent the most reputable names in the Product Development Arena to provide a complete offering of solutions to address any type of product development requirement from all types of discrete manufacturing segment (Automotive, Consumer Electronics, Plastics Packaging and Metal Process Fabrication). Our products include production level documentation (2D CAD), comprehensive product modeling (Parametric 3D CAD), part and assembly analysis (FEA), tooling development (Die Design and Mold Design), CAD and Non CAD Data Management (PDM and Visualization) all the way thru fabrication using almost types of numerically controlled machines (CAM). | | |
Its all about Commitment: | | | | Its all about delivering more than a box or a CD. Its all about giving better customer value proposition. MDCgroups philosophy is uncompromised customer support which is why we have a separate and dedicated support team composed of highly trained and previously experienced field manufacturing engineers. We have alliances for both commercial and academic entities so we can bridge the skills gap to provide our industry with better trained engineers and our students an actual picture of our industry so they in turn can choose their preferred field of mastery. With a customer repeat purchase vs. new business ratio of 60/40 year on year, this shows we have the right business model and an extremely high level of customer confidence. | | | | | | | | Its all about People: | | | | MDCgroups technical staff are all highly trained, manufacturing experienced, certified and most important customer oriented engineers. We have done away with a lengthy per product focus type of customer support process and made each and every engineer trained in all our flagship products to enable them to respond to any customer concern, anytime and for whatever type of application. While this process requires continues investment on our side, the returns through an impressive customer satisfaction level and an exponential growth in software maintenance renewal rate shows our formula clearly works. | | | | | | | | Our Customers: | | | | For the past 15 years, we have garnered customers that represent a cross section of every major manufacturing industry and include the names of the most reputable companies in their field as well as most of their local supplier network. | | | | | | | | Our Mission: | | | | To become the defacto standard for reliability for the supply of the latest and most innovative technology based solutions and services that will enable our customers to achieve the best value for their investment. | |  |  |  |
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